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Call Center Company

Doctor Sac Contact Center

Doctor Sac Contact Center runs outsourced customer service and omnichannel support from Rio de Janeiro

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About Doctor Sac Contact Center

Doctor Sac Contact Center is an outsourced customer service and omnichannel contact centre based in Rio de Janeiro. It serves clients across Brazil, and has worked in customer communication for more than two decades, combining call centre work with chatbots, RPA and BPO.

Products and services

  • Outsourced customer service: outsourced customer service and help desk work, with 24/7 attendance.
  • Omnichannel contact: service through phone, email, chat, WhatsApp, SMS and social media.
  • Chatbots and automation: chatbots for WhatsApp, the website and social media, plus RPA process automation.
  • BPO: outsourcing of administrative and operational work such as registration and internal support.
  • Surveys and outbound campaigns: satisfaction surveys, telesales, reminders and SMS sending.

Who it works with

Companies across Brazil that want customer service and back-office processes handled on demand, with solutions tailored to each operation.

Key facts

  • Based in: Rio de Janeiro
  • Technology: CRM-based service that keeps the history of each customer contact

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-28. Organic ranks only; sponsored placements are never ranks.

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