Artificial intelligence allows you to route your customers’ requests directly to individual sellers or specific technicians
MORE THAN 1000 CLIENTS TRUST DAKTELA EVERYDAY
DAKTELA SOLUTION FOR YOU Customers who have a great experience will buy again, be loyal, and recommend your business With advanced communications, you can deliver the service customers expect
The customer wants to solve his order, whether he calls a salesperson, a technician or an assistant manager Always direct the customer to the best people to deal with specific queries
Using our mobile app, you can manage your teams if you are out of the office and keep everyone connected when they work remotely
Suppose a technician estimates the price of the car repair on the phone or a dealer estimates the price of a specific car In either case, it is possible to find this information on our platform, even after several months
Inbound Contact Centre Software
Suppose a specific employee is unavailable when a customer calls In that case, a ticket can be assigned to the right person, including a note or recording detailing the customer’s requirements
See how Daktela can help you For free
Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market
Check the estimated costs of running your contact center by number of operators and the range of services provided