Daktela s.r.o.

DAKTELA SOLUTION FOR YOU Customers who have a great experience will buy again, be loyal, and recommend your business With advanced communications, you can deliver the service customers expect

Raise your customer care with a unique number

The customer wants to solve his order, whether he calls a salesperson, a technician or an assistant manager Always direct the customer to the best people to deal with specific queries

Stay connected from anywhere

Using our mobile app, you can manage your teams if you are out of the office and keep everyone connected when they work remotely

Call recording as confirmation

Suppose a technician estimates the price of the car repair on the phone or a dealer estimates the price of a specific car In either case, it is possible to find this information on our platform, even after several months

Inbound Contact Centre Software

Requests will never be forgotten

Suppose a specific employee is unavailable when a customer calls In that case, a ticket can be assigned to the right person, including a note or recording detailing the customer’s requirements

See how Daktela can help you For free

See why more than 1000 companies use Daktela every day

Take a look at our case studies demonstrating how more effective communication gained not only new customers but also a better position in the market

Calculate a price estimation based on your business needs

Check the estimated costs of running your contact center by number of operators and the range of services provided