CallFasst Contact Center

CallFasst Contact Center is a contact centre operator based in Querétaro, Mexico, serving national and international clients. It has operated for more than 27 years and runs more than 1,000 positions across two operating centres.

What CallFasst Contact Center offers

• Customer service — handles inbound customer support on behalf of client businesses.
• Technical support — provides support to help customers resolve product issues.
• Collections — works to reduce clients' overdue receivables.
• Telemarketing — generates sales leads and prospects at lower cost for clients.

Who it works with

Its commercial partners include companies in the media and marketing sector, among global and national businesses.

Key facts

• Based in: Querétaro, Mexico
• Other: ISO 9001 certified processes and ISO/IEC 27001 information security certification