• About Our Team Our Vision Our Network
• Services Sign up Features How it Works Service Terms Tutorials
• The simplest answer
• Flat-rate answering service No per-minute charges Live operators 24/7/365 Bilingual support as needed Multi-property discounts available Get a quote Bilingual support as needed

Trusted by those who matter

• Apartment Association of Greater Dallas
• San Antonio Apartment Association

• Apartment Association of Tarrant County

What sets us apart

• Specializing in multi-family With over 60 years of combined management experience in multi-family answering services With over 60 years of combined management experience in multi-family answering services
• Flat monthly rate Easy budgeting with fixed rates based on the size of your property Easy budgeting with fixed rates based on the size of your property
• No per-minute charges No surprise fees, holiday charges, etc

No surprise fees, holiday charges, etc

• Live operators 24/7/365 U
• S
• based operators screen and dispatch maintenance emergencies, saving excess overtime U S based operators screen and dispatch maintenance emergencies, saving excess overtime
• Bilingual support Take care of your Spanish-speaking residents Take care of your Spanish-speaking residents
• User-friendly web portal Review/pay invoices, listen to operator recordings, view call detail records, update contact information, and submit support requests Review/pay invoices, listen to operator recordings, view call detail records, update contact information, and submit support requests

Dissatisfaction by the numbers

I've done this for 30 years and have never had service, options and results like I have with Apartment Lines, especially for the price!

• Deborah, Property Manager We are very pleased! It's a wonderful service with great customer service I will encourage other properties to use your service

• Tammy, Regional Manager We are so very pleased with your company From customer service checking to make sure our system is working well, down to the operators being polite and informative to our owners and staff

• Dana, Assistant Property Manager Everything is wonderful You guys are perfect

• Dacia, Assistant Manager We are so happy with your service; we were reluctant to make the switch but we are so happy we did!

• Tenille, Leasing Consultant Service is exceptional, I give them an A+ My favorite part is being able to check my email from home and know exactly what is going on

• Pat, Property Manager Whenever the operators call they are always so nice They do a marvelous job and they are worth their weight in gold to me Efficient, polite

if they were located in my town I would come by and bring them a present They have done a smash up job from day one

• Do you charge extra for?