Ison Xperiences

Thank you for being part of our journey over the past 5 years We definitely look forward to a stronger partnership as we support our customers and continue to cement our number one position as the best Customer Service and experience in the telco space and the country

Thank you for being part of our journey over the past 5 years We definitely look forward to a stronger partnership as we support our customers and continue to cement our number one position as the best Customer Service and experience in the telco space and the country

iSON Xperiences has been our partner in the Southern Regions since 2018 in providing services for our inbound call center, outbound call centre, and customer experience surveying We are highly satisfied with them and always consider iSON Xperiences for new projects in the similar domain

MGH Southern Support Services Limited iSON Xperiences has been our partner in the Southern Regions since 2018 in providing services for our inbound call centre, outbound call centre, and customer experience surveying We are highly satisfied with them and always consider iSON Xperiences for new projects in the similar domain

MGH Southern Support Services Limited

Call centre strategic partner

iSON Xperiences Limited is the MTN Nigeria official Call Centre strategic partner, a role they have played since since August 2015 iSON has displayed deep domain knowledge of the telecommunications BPO space and have delivered on operational excellence They continue to explore opportunities for improving the MTN Customer Experience

We thank iSON for their cooperation

iSON's professionalism and support is certainly world class We hope for a successful partnership that delivers the best customer care in Africa and the Middle East

Customer Relations Head, Leading Communications Provider in Nigeria Customer Relations Head, Leading Communications Provider in Nigeria

Banking, Insurance & FinTech Services

ISON Xperiences supports AI partner, LivePerson, to transform Capitec’s banking experiences

iSON Xperiences takes majority control of Credit Solutions Services (CSS) South Africa

iSON Xperiences to now provide customer services to MTN, South Africa

GLOBAL PRESENCE, LOCAL FOCUS

We are the preferred Customer Xperience service provider in

Our Global footprint with Local impact is infused with unwavering commitment to our People and Clients

MGH Southern Support Services Limited Customer Relations Head, Leading Communications Provider in Nigeria

Xperience + Xpertise + Xcellence + Xtraordinary are our Hallmarks of your Success

Our xtensive and intensive Customer Experience Toolkit

We Xcite and delight your customers by delivering seamless CX, to make your customers happy and influential brand ambassadors We offer data-driven solutions for delightful customer experiences and have transformed the outsourcing journey for our customers from a basic contact centre to an experience centre

• Sales: Cross sell & Outbound
• CSAT & NPS surveys
• Conversational AI and Analytics
• IVR integration / Dynamic IVR
• Speech & Text Analytics