FSP Global

FSP Global is a business process outsourcing company with a multilingual call centre that runs inbound and outbound work around the clock, every day of the year. Beyond customer contact it takes on data, research and administrative tasks, and it handles projects of small, medium and large size.

Products and services

• Call centre services: inbound and outbound contact by phone, email, live chat and social media.
• Telephone interviews: running phone interviews on a client's behalf.
• Travel logistics: organising travel arrangements for clients.
• Network monitoring: watching one or more networks that need close attention.
• Credit management and collection: supporting credit decisions and recovering amounts when due.
• Database and data mining: building and managing databases and analysing large datasets for new insight.

Clients

FSP Global serves individual professionals through to large multinational companies and groups.

Key facts

• Experience: 13 years
• Availability: 24/7, every day
• Languages: many, including English, German, French, Spanish, Arabic, Russian, Hindi, Urdu and Turkish