FlexiTel TelefonService

FlexiTel TelefonService runs telephone services with specialist knowledge of insurance. Based in Berlin, it describes itself less as a typical call centre and more as a large modern office full of phones, and it recruits heavily for phone adviser roles.

Services

• Insurance phone services: telephone customer handling for insurance businesses.
• Customer problem solving: advisers who resolve callers' issues directly.
• Telephone sales: phone-based selling alongside service work.
• Broad service range: a wide set of telephone tasks under one approach.

Who it works with

Clients in the insurance industry. As an employer it hires phone advisers, including career changers and parents, offering flexible shifts and permanent contracts.

Key facts

• Based in: Berlin, Germany
• Sector focus: insurance
• Working pattern: flexible hours for staff, including late-shift-only options