EasternTAS

EasternTAS is a telephone answering service that handles calls for businesses of many kinds, from small firms to corporations. Its operators take messages according to each client's instructions, and its website places the company in Pennsylvania.

Services

• Live answering: calls taken by an operator at any hour or at times the client chooses, with detailed messages recorded.
• Voicemail with operator assist: clients check routine messages when convenient while a live person remains available.
• Paging and text alerts: messages passed on to pagers of several kinds and to mobile phones by text.
• Appointment scheduling: bookings made months ahead in shared online diaries that avoid double booking, with confirmations available.
• Custom call programmes: setups designed around the way each business handles callers.

Who it works with

The service is aimed at businesses of all types and sizes, including healthcare practices.

Key facts

• Based in: Pennsylvania, United States
• Client access: an online portal for existing customers
• Availability: round-the-clock answering