BPO Service Company

Digicall

Independent Swiss call centre handling calls, customer contacts and technical alarms for companies around the clock

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TrustList summary

Digicall is an independent contact centre in Switzerland, operating from the Suisse romande region. It takes calls and customer requests on behalf of other organisations, running 24 hours a day with each client's own scripts, hours and call transfer rules.

What Digicall does

Call handling and switchboard: answering calls, taking messages and passing them to the right person or department.
Customer and after-sales support: first-level replies to calls and emails, plus first-level technical support and ticket routing.
Medical reception: phone reception with appointment booking and changes through a secure web diary.
Alarm monitoring: the TechAlarme service watches systems and servers, alerts on-call staff by SMS or email and follows agreed escalation steps.
Emergency coordination: sorting urgent from non-urgent contacts under set procedures.
Team support desks: dedicated lines for HR teams and agencies, plus planning management.

Clients

Digicall serves small and medium firms, large companies and public institutions in Switzerland.

Key facts

Based in: Suisse romande, Switzerland
Experience: more than 40 years in communications and customer care
Languages: bilingual staff
Hours: 24/7 operation

Summary written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

Digicall is ranked on 1 TrustList ranking at #15.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Digicall has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 1 ranking

#15of 218
Medical
It is one of 6 here listing eCommerce and one of 9 here listing legal.
Its profile: “- Medical reception: phone reception with appointment booking and changes through a secure web diary.”
Of the top 60 here, 18 also cover medical billing and 17 also cover insurance; 3 also work in United States and 3 also work in California.
Behind Call Center Sales Pro, ahead of Answering Service Care.

As of 2026-10-31. Organic ranks only; sponsored placements are never ranks. How TrustList ranks