Dexcomm

Dexcomm is a US-based answering service that takes calls for businesses around the clock. Its human agents are trained by industry before answering for a client, and it now also offers Lanyap AI, an AI agent it built from its own call-handling experience. Clients can use either, or both together.

What Dexcomm offers

• 24/7 live answering — calls handled at all hours, including overflow and after-hours calls.
• Industry-trained agents — staff who learn a client's sector and follow custom call scripts.
• Lanyap AI — an AI agent that answers calls alone or alongside live agents.
• System integrations — booking jobs, logging calls and passing messages straight into tools such as ServiceTitan, with custom integrations on request.
• Message delivery and screening — customisable automated message delivery and optional front-end call screening.
• Account management — a dedicated account manager for each client.

Who it works with

Sectors include property management, funeral homes, garage doors, heating and cooling, plumbing and electrical trades, and hospices such as The Hospice of Baton Rouge.

Key facts

• Based in: United States
• Experience: 70+ years of call handling
• Volume: 25 million+ calls answered