Cygnific

We meet customers where they are On the phone, in chat, on social media platforms, you name it! Our Omnichannel offers one platform for all customer contact with a 360-degree view of their journey

We aim to offer customer delighters on the spot without a middle person That is why we empower our customer service Agents to think in possibilities and out of the box when it comes to finding solutions

Our Centre of Expertise (CoE) is responsible for acquiring new and maintaining existing knowledge and sharing it Besides, they are hands-on whenever you want to implement impactful (policy)changes

Being ambitious is not enough We can only achieve continuous improvement by continuous effort Therefore, we’ve adopted the Lean Six Sigma approach with results that benefit both you and us

Cygnific celebrates 25 years of customer satisfaction

Today, 1 February, marks the 25th silver anniversary of

• 1 February 20231 February 2023

Born on a KLM flight

Being born in the skies Can you imagine that?

• Marlou Bosch, van den
• 5 January 20235 January 2023

Cygnific and IGT Solutions to build a digital CoE

With the multitude of channels for customers to reach

• 15 November 202214 December 2022 Questions about our product or pricing? Call for support Cygnific B V PO Box 69359 1060 CK Amsterdam

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Discover your career at Cygnific

Are you ready to jump into the wondrous world of customer service? Become a Cygnifican and get to enjoy some great benefits! Enjoy the perks of travel and retail with special discounts

Join our travellers and explore the world!

Go abroad for work, family or a well-earned holiday With discount or trough working from abroad arrangement

Work hard, play hard!

Join the fun and get a little crazy at one of our parties, drinks or social events