Courteous Communications

Small Business Answering Service

A Courteous Communications provides a small business answering service nationwide We are familiar with small businesses of all kinds, ranging from white collar consulting firms, to blue collar service providers We can provide scalable solutions for our clients with our call center services

Answering Service for Lawyers

Whether you are a sole-practitioner running a one man show or you are a large law firm with multiple locations and a team of attorneys, A Courteous’ virtual legal receptionists can help you with any of your legal answering service needs

Whether you are a handyman that provides 24 hour services to your clients, or you are a property manager that has emergency service professionals on call, we can get that caller’s emergency to the right person, and entered in your system with our emergency answering services

Find Live Answering Services in Your City

A Courteous Communication is a live 24-hour inbound call center that is available in every timezone We actively service over 400 cities across the United States, and are always growing into new markets

• New York Answering Service

Answering Service Pricing & Plans

Other live answering service companies try to create dozens of plans that contain hidden restrictions that don’t lead to a positive experience We’re the complete opposite We offer 4 transparent answering service plans with easy to understand pricing structures:Low-Volume, Basic, Specialized, and Medical Answering Services All of our skilled virtual receptionists are trained to answer your business lines according to your exact specifications

The Best Live Answering Service

We are the best live answering service, and we can prove it Year after year, we compete and win the ATSI Award of Excellence This award is focused on customer service aspects of the telephone answering industry 24 Hour Call Centers around the United States submit their telecommunication teams to a grueling monitoring program that grades the company’s overall call center services The best of the best are then selected and given this prestigious award

Meet Our Virtual Receptionists

A Courteous Communications prides ourselves on how we treat our staff like family A large percentage of our virtual office receptionists think we are the best answering service in the United States and as such, they have stayed with us for 25+ years! Can you imagine having the same Operations Manager, Billing Specialist and Client Relations Manager for more than two decades? We can! Is there an annual contract with your answering service? Here at A Courteous Communications, we never require our business owners to sign annual contracts We offer month to month services and only ask that you give us a 30 day cancellation notice If you are conducting a marketing campaign or need us for temporary seasonal high call volumes, let us know during your free initial consultation and we will work with you every step of the way

How do the virtual office receptionists answer my business lines? Our virtual receptionists handle your telephone lines according to your exact specifications During your initial consultation with a representative of our award winning answering service, we will walk you through a questionnaire so we can better help you serve your customers We will help you develop a script for your callers and train our agents to answer your lines the way you instruct

Do you have bilingual virtual receptionists available for my business calls? Many of our receptionists are bilingual! We have members of the team who are fluent in both English and Spanish

Enjoy a stress free answering service

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