Continental Message Solution

Send voice, text, and email broadcasts to groups and individuals

Dedicated hotlines for ethics compliance and employee absence reporting.

As an experienced and trusted provider of third-party hotline services, our call center is used by organizations nationwide to collect, distribute, and retransmit information quickly and accurately

Professional receptionists to answer calls in the name of your business.

Never miss a call Never miss a prospect or lead Never miss a chance to deliver stellar service CMS virtual receptionists will answer, screen, route, and dispatch calls on your behalf

Friendly virtual receptionists available 24/7 to take your calls, schedule appointments, and give your business a human touch

Keep your business moving and ensure you never miss an important call with after-hours answering services

Deliver superior service without drastically increasing your costs with customer service outsourcing from CMS

We help companies save time, money, and headaches by streamlining their absence management and reporting process

Enable employees to anonymously file complaints and report suspicious activity

Provide better support for less with our 24/7 help desk and tier 1 technical support services

We have experience in every industry From solo law offices to multi-national industrial companies, local plumbing companies to regional healthcare systems, we provide custom answering services and call center solutions to all types of businesses

Browse all industry solutions

Integrate Your Existing Software

We can integrate our call center with the tools you use daily, making your life easier by streamlining workflows and keeping data synced across applications

• What Does a Virtual Receptionist Do?
• Why and How to Use a Dental Answering Service
• 21 Customer Satisfaction Survey Questions

Learn more about contact center and mass communication solutions from CMS

• Hotline Services Call Center
• IVR & Automated Call Center
• After Hours Answering Service
• IT Help Desk Outsourcing “We’ve tried many other answering services in our 17 years of business but they are by far the best ” – Penny Luker