CentrineX

CentrineX, styled Centrinex in its own material, is a call centre business that describes itself as a national operator. It runs customer contact operations on behalf of client companies, mainly in banking and financial services.

Much of its published material is aimed at recruiting agents, with pages on a typical day and the first weeks in the job.

Products and services

• Call centre management: handling inbound customer conversations for its clients.
• Financial services support: servicing customers of banks and lenders.
• Sector support: contact operations for healthcare, transportation and government clients.
• Agent training: hiring and coaching of its own staff.

Who it serves

Banks and financial services firms first, with further clients in healthcare, transportation and government.