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BPO Service Company

CallCenter

Minneapolis inbound and outbound call centre that runs customer support and marketing calls for businesses

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About CallCenter

CallCenter runs inbound and outbound call centre work for businesses from Minneapolis. It covers the customer journey from sale through delivery to after-sales support.

What CallCenter does

  • Inbound customer support: handling customer calls from purchase through product delivery and support.
  • Outbound calling: outgoing call campaigns for clients.
  • Product and services marketing: phone-based marketing of client offerings.
  • Process improvement: ongoing work with agents and managers to shorten average handling time.

Who it works with

The company serves businesses that want to outsource customer calls and keep buyers coming back.

Key facts

  • Based in: Minneapolis
  • Hiring: a second-chance employer offering jobs and career support to marginalised groups
  • Management approach: servant leadership aimed at keeping agent turnover low

Profile written by TrustList from the business's own published information, Sep 2026.

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