Call Center Pro

Call Center Pro is an outsourced call centre in Poland that focuses on telemarketing which supports a client's sales team. It runs research calls, books sales meetings and answers incoming calls, and offers its inbound work in several languages as a nearshore option.

Services

• Satisfaction and Lost Business surveys: calls that find out what customers expect and why some have left.
• CATI research: computer-assisted telephone interviews that produce data on customer attitudes.
• Appointment setting: meetings booked with decision-makers using scripts written by its team, along with notes on the target company.
• Inbound services and BPO: incoming calls handled so customers get answers without delay.

Clients

It serves companies that want to keep customers loyal and free their salespeople to focus on closing deals.

Key facts

• Based in: Poland
• Languages: English, Russian, French, German and others