BRM

The Colombian BPO Association (BPro) together with the National Apprenticeship Service (SENA) have created a new specialised continuing education offer

BRM is transforming the way it engages with people through human talent

It is no longer enough to provide our customers with the full capacity of the company, strategic alliances with other technology experts are now indispensable

One of the company principles that our employees emphasise the most is: we provide opportunities for people who take advantage of them

Second season of Training Day in Bogotá Calle 94 Corporate reel versión en castellano for international screens A strategic partner we are very proud of at BRM

New headquarters, new goals and a revitalised team to make the Great Interactions of a new era

A decade of goals achieved in a changing environment, with challenges and challenges that undoubtedly make this decade one of the most complex in the industry

A position which, as the name suggests, is someone who is in charge of guarding customer information on social networks

An X-ray of how the pandemic changed our behaviour in digital media

Once again, the users, their experience and the way they use the platforms, determine new developments and implementations

Demonstrations are part of people's natural behaviour to express their feelings, In May, the tribute is a message conveyed by the voice of all the leaders

If the 9 BRM principles are the vectors of our navigational map, people are our fuel

At BRM we believe in flexibility and constant evolution of processes It is the principle that drives us to adapt to changing conditions

Thanks to more than 6 years of good performance and flexibility as a strategic partner During the first months of 2020, relief was at the centre of the talks, solidarity income and facilities to pay back some loans in instalments were the main topic

Talento Humano has grown within BRM in strategy and data management as much as the business demands

What could be more exciting than colonising new territory? The process of developing a company

We develop on and off line contact campaigns

Interpretation and analysis of metrics to identify and connect insights

Experience with loyalty programs and relationship platforms

We monitor user interactions with brands

Personalized service through all digital channels and service standards

CX, reputation and monitoring of digital ecosystems

We generate creative content for distribution on all digital channels

Search tools, process optimization and digital guidelines

More than 10 years in management, assembly and operations optimization