Apex Healthcare Solutions

Apex Healthcare Solutions provides remote medical assistants to doctors' offices and healthcare facilities. The Dallas, Texas company was started by a physician, and its US-based managers have run medical practices themselves; most of its virtual staff are nurses who pass training before being assigned.

Services

• Virtual medical assistants: remote staff who answer calls quickly and handle front and back office tasks.
• Insurance verification: high volumes of daily eligibility checks.
• Medical billing and clinical processes: billing help and support for practice workflows.
• Medical office staffing: on-site and virtual staffing, including help setting up a new practice.
• Event support: logistics for medical education events, from registration to CME accreditation applications.

Who it works with

Small and medium-sized medical practices and facilities in the US, as well as business offices.

Key facts

• Based in: Dallas, Texas
• History: staffing since 2005, virtual assistant service since 2012
• Staff: mostly nurses, only full-time trained employees
• Support: quality assurance, daily reports and IT help for each assistant