Apex Healthcare Solutions

"Furthermore, bucking industry conventions, we only assign trained employees: NO temps, part-timers, freelances or contractors "

How does it Work?

How to find the best virtual assistants

What Sets Us Apart?

We are a Dallas, Texas based company whose team has set up and managed multiple facilities since 1995 In 2005, our team started providing medical staffing services and in 2012, started providing virtual medical assistant services to small and medium sized facilities It is a testament to the value we give to long term relationships that most of our core employees and clients are still with us to this day

Our virtual staff, who are mostly nurses, complete basic training and only the top 20% of applicants are deemed qualified to serve our clients as virtual medical assistants

What our Virtual Medical Assistants can do for you

• Fast Answering of Calls

Medical Symposia Events Assistance

How We Helped Organize a Big Event We handled the logistics for a medical education event in a major venue This included the social media postings, pre-registration, application for CME/CEC accreditation, educational grant requests, and certificates

Insurance Verification

How We Save Your Time Our virtual medical assistants do hundreds of verifications daily via phone, portal or EMR They can be done upon scheduling, three days before, and 24 hours prior to patient visit

Technology & the Hybrid Team

How Technology Makes Virtual Assistance Possible The widespread adoption of Practice Management and Electronic Medical Records systems as well as internet cloud based applications open the door to hybrid practices – teams that use light-speed data to accomplish clinical support tasks more economically and accurately while maintaining HIPAA privacy and security compliance

In addition to the benefits of smaller office space requirements and reduced office supply costs, hybrid teams - with both on-site and virtual assistants - can grow and shrink quickly to adapt to seasonal variations as well as business growth

Start Your Practice

How Vma's Kickstart Your Practice A virtual medical assistant can help you coordinate with credentialing, finding a clinic or sublease, set up your phone and your electronic medical records Many of our doctors started this way because costs are low and there are no long term commitments

No More Long holds

How We Reduced Wait Times to Half a Minute We analyzed calls and worked to bring down hold time averages to less than a minute Then, by taking over recurring tasks, reduced the transfer rate from 60% to 25% Callers wait less than a minute and our client's staff were no longer tied to their phones

National Accreditation Assistance

WE Helped with Aasm and Achc Accreditation With more than a decade of working with accredited US facilities, the Apex team helped facilities earn national accreditation through documentation assistance and advise on site visit preparation

30 Seconds or Less

We'll bring call waiting average at your main number down to less than 30 seconds Give us a month

Worked with multiple EMR's, including eClinicalworks, eMDs, Practice Fusion, drchrono, Centricity, Brightree, and Athenahealth We've also helped select, implement and migrate between EMR's

Our work has benefited Neurologists, Sleep Doctors, Urgent Care, Chiropractors, Optometrists, Psychiatrists, Family Practice, Gynecologists and Licensed Counselors

Five Step Process:  (1) Auditions,  (2) VA Boot Camp,  (3) Cognitive Tests,  (4) Background Checks, and  (5) Specialized Internship We usually have interns available for assignment on short notice Call us now

What our 'Bosses' say

Do you want to tell us your experience or suggest an improvement in our services? Just send us your feedback today via a form on our Contact page

Jennifer Brown, Practice Manager from Southwestern Neuroscience Institute