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BPO Service Company

Alert Brasil

Brazilian contact centre and BPO provider handling customer service, collections, sales and back office

Porto Alegre
Outsourcing
Help Desk
De

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Alert Brasil cover

About Alert Brasil

Alert Brasil is an outsourced contact centre and business process outsourcing company set up in 2000. It runs multichannel customer interaction for other businesses across Brazil and Latin America, from customer service desks to sales and debt collection.

What Alert Brasil does

Customer service (SAC): support over email, chat and toll-free phone lines.
Back office management: process work aimed at improving the customer journey and trimming running costs.
Technical support and help desk: first-line and technical assistance for clients' customers.
Collections and retention: outbound work to recover debts and keep customers.
Sales: outsourced sales from planning to automation and tech integration.

Who it serves

The company serves businesses in the Brazilian and wider Latin American market that want to outsource customer contact.

Key facts

Founded: 2000
Markets: Brazil and Latin America
Channels: email, chat and phone

Profile written by TrustList from the business's own published information, Sep 2026.

Gallery

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Categories & features

Porto Alegre
Outsourcing
Help Desk
De

Rankings

As of 2026-10-08. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Founded: 2000 (26 years) evidence sent

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