Top Telephony Software for Call Center Management

Between them, the 10 telephony software on this page cover Reporting/Analytics (9), IVR / voice recognition (8), call monitoring (8) and VOIP (8). 8 of them have written a profile you can read before you get in touch.

1. 1

   

   Asterisk

   IVR / Voice Recognition · Call Monitoring · Contact Management

   Ready to Get Started with Asterisk? Asterisk is a free and open source framework for building communications applications and is sponsored by Sangoma Digium®, Inc.

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2. 2

   

   Third Lane

   IVR / Voice Recognition · Call Monitoring · Contact Management

   "The only thing necessary for the triumph of evil is for good men to do nothing" Thirdlane offers Unified Communication software platform and applications that can be deployed in…

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3. 3

   

   4PSA VoipNow

   IVR / Voice Recognition · Call Monitoring · Contact Management

   Whether you want to deliver Unified Communications, enterprise telephony, or a fully-featured contact center, VoipNow is the right platform for you.

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4. 4

   

   Mitel

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Reporting/Analytics

   How to get a competitive advantage leveraging digital workflow automation Call center platform that provides customer satisfaction through telephony support and unified…

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5. 5

   

   CallFire

   IVR / Voice Recognition · Interactive Voice Response (IVR) · Call Monitoring

   CallFire is frequently recognized as a leader in its field. We are both proud of and humbled by the many accolades we’ve received as we strive for continued excellence.Texting and…

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6. 6

   

   ShoreTel VoIP Phone System

   Contact Management · Reporting/Analytics · VOIP

   Over 30 years of operation serving schools, businesses & municipalities We work hard to provide effective technology and communications solutions to keep schools as safe as…

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7. 7

   

   SuperReceptionist

   IVR / Voice Recognition · Call Monitoring · Telemarketing Management

   Knowlarity has recently launched a new platform as a service named Speech Analytics.

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8. 8

   

   Comm-unity

   Call Monitoring · Reporting/Analytics

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9. 9

   

   MyOperator

   IVR / Voice Recognition · Call Monitoring · Contact Management

   MyOperator is India's first cloud-based call management system helping businesses to simplify customer calling experience with an advanced cloud-based call management solution.

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10. 10

    

    Exotel

    IVR / Voice Recognition · Call Monitoring · Reporting/Analytics

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