Call Center Dialer

Call Center Dialer is the dialling product from 3G Callnet, a supplier of call centre and telephony equipment and software. It is meant to optimise outbound calling and raise agent productivity.

What Call Center Dialer offers

• Dialler types — predictive, progressive and preview dialling.
• IVR — automated telephony that routes callers to the right team.
• Call blasting — voice broadcast of recorded messages to a contact list, ringing up to 15 forwarding destinations.
• IP-PBX — a modular phone system for small organisations.
• Gateways — GSM, FXO and PRI/trunk gateways linking older lines with VoIP.
• VoIP hardware — phones, headsets and PRI cards.

Who it works with

Small organisations and call centres that need inbound, outbound and blended telephony.