Idreamdevelopers

From Coimbatore in Tamil Nadu, Idreamdevelopers is a software business consultant and IT services firm working for clients across India and in other countries. The company says it has more than eighteen years of experience and has completed over a thousand projects for clients in ten or more countries. Its main strength, it says, is custom enterprise software, with web and mobile work around that core.

ERP and CRM systems built around the client

Enterprise resource planning

Enterprise resource planning software is business management software that brings together the functions a company runs behind the scenes. Idreamdevelopers designs and delivers ERP systems that take over routine administration in technology firms, service businesses and HR departments, so that managers see the same figures across departments. The company describes these as tailored systems meant to match a client's processes rather than a generic template.

Customer relationship management

The firm also builds customer relationship management tools that help a sales team keep track of every customer and every conversation. The company says its CRM work streamlines the sales process, lifts productivity and gives managers clearer information for decisions. It includes lead management, follow-up tracking and after-sales service processes in some of its systems.

Industry-specific products

Beyond general ERP and CRM, the company builds products for particular industries, including manufacturing and product businesses that need organised software for stock, production and sales. It also describes a distribution system that links sales with third-party software and accounting packages.

Websites, portals and online shops

Business websites and portals

Web design and development is the firm's second main area. It creates responsive business websites that display properly on desktops and phones, and it builds web portals for clients who need a richer online presence. The company describes its web work as covering new technologies, legacy systems and data structures, so older businesses can move onto modern platforms.

E-commerce stores

The company builds online stores that handle shopping carts, payments, product catalogues and integration with the rest of a client's systems. Its e-commerce work also includes platform optimisation, so a store runs well once it is live.

Search visibility

Search engine optimisation is offered as a consulting service. The firm works to help a client's site rank for relevant searches, drawing on its digital marketing experience. Its aim is to help a business be found by the customers it actually wants.

Mobile apps and full-stack development

Apps from requirements to delivery

Mobile application development begins by defining what the client needs and how the app should work, then moves through design to full delivery. Clients receive apps built for their own business processes, and the company says it can support them through the life of the product.

Frameworks and full-stack skills

The firm works with several web frameworks and languages, and it takes on full-stack projects in which the same team covers the front end and the back end of an application. It also builds progressive web apps, which combine the look and feel of a mobile app with the reach of the web, and it has experience with cross-platform mobile development.

Support around the clock

Phone and chat help

Support is available around the clock by phone and live chat. The company says this is part of a commitment to customer satisfaction, and that its team focuses on the work it can deliver rather than promises it cannot keep. Quick free support is included for a period after delivery, followed by maintenance.

Sectors served

Banking, finance and education

The firm says it serves banks and financial businesses, education providers, retailers and manufacturers. Its work for these sectors draws on the ERP, CRM and web skills described above, adapted to the reporting and control each one needs.