Ideas más ideas

Ideas más Ideas is a Barcelona agency that has worked since 2014. Its earlier material presented it as a web and app programming and marketing firm, while its current site focuses on artificial intelligence agents for companies.

What Ideas más Ideas offers

• Customer service agent — answers orders, incidents and questions through WhatsApp, web and email.
• Voice agent — handles inbound and outbound calls and books appointments.
• Lead qualification agent — replies to new leads, scores them and books meetings.
• Back-office agent — reads invoices and documents and records data in an ERP.
• Internal knowledge agent — answers questions from a firm's manuals and contracts.

Who it works with

The agency targets technical services, installers, workshops, logistics and industrial equipment businesses. It begins with a single process, an agreed measure of success and a pilot that can be assessed.

Key facts

• Based in: Barcelona, Spain
• Founded: 2014
• Pilot length: 8 weeks
• Languages: English and two regional languages, per the site
• Track record: over 80 companies and 120 projects, per its site