Full Metal Software

We offer an end-to-end software development service From the initial consultation, to the final sign-off, we manage the whole process for you We can provide our own software developers or manage your existing in-house team Our goal is to make life easier for you and your staff Whatever problems you are facing, we’ll work out a solution

Let’s build your business

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At Red Tie Limited t/a Full Metal Software, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes By using our website, you’re agreeing to be bound by this Policy

Any questions regarding this Policy and our privacy practices should be sent by email to info@fullmetalsoftware com or by writing to Customer Support, Red Tie Limited t/a Full Metal Software, Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ, United Kingdom Alternatively, you can telephone 01604 663690

Red Tie Limited t/a Full Metal Software, whose registered address is Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ with registration number 4505163

How do we collect information from you?

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when

How is your information used?

We may use your information to:

• 1)process orders that you have submitted;
• 2. to carry out our obligations arising from any contracts entered into by you and us;
• 3. notify you of changes to our services;
• 4. send you communications which you have requested and that may be of interest to you
• These may include promotions of our associated companies goods and services; We review our retention periods for personal information on a regular basis We are legally required to hold some types of information to fulfil our statutory obligations We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us

Who has access to your information?

We will not sell or rent your information to third parties

We will not share your information with third parties for marketing purposes

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example marketing campaigns) However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes Please be reassured that we will not release your information to third parties beyond the Red Tie Limited t/a Full Metal Software and associated companies for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime

You have a choice about whether or not you wish to receive information from us We will not contact you for marketing purposes by email, post, phone or text message unless you have given your prior consent, for example by filling in the contact form You can change your marketing preferences at any time by contacting us by email: info@fullmetalsoftware com or telephone on 01604 663690

How you can access and update your information

The accuracy of your information is important to us If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@fullmetalsoftware com, or write to us at: Customer Support, Red Tie Limited t/a Full Metal Software, Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ Alternatively, you can telephone 01604 663690

You have the right to ask for a copy of the information Red Tie Limited t/a Full Metal Software hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely Non-sensitive details (your email address etc ) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk Once we receive your information, we make our best effort to ensure its security on our systems Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential We ask you not to share your password with anyone