Answering Service Company

FastHub Solutions Limited

Tanzania-based fintech and telecoms provider offering mobile payments, bulk SMS and USSD services

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About FastHub Solutions Limited

Mobile payments and messaging for Tanzania and Africa

FastHub Solutions Limited describes itself as a financial technology and telecoms services provider. It works in Tanzania and across Africa, and it concentrates on making payments and text messaging simpler for businesses that must contact customers by phone. The company says its products work on both feature phones and smartphones.

Mobile payment infrastructure

The payment service provides infrastructure for collections, disbursements and transactions. The site says it is secure, scalable and real-time, and that it supports mobile money services, payment processing and mobile point of sale terminals. Customers can make payments through USSD codes, WhatsApp, a mobile application or QR codes, and the firm presents dedicated account management as part of the service.

Bulk SMS and shortcodes

The bulk SMS gateway lets clients and partners send messages in bulk from the firm's portal or from their own systems via an API. The firm also offers five-digit shortcodes, which can be used to send and receive text messages, and which can support multimedia messaging from mobile phones. A USSD shortcode is a five-digit number that starts a session on a phone when a user dials it.

Messaging gateways support SMPP and HTTP connections.

Surveys, voice and call routing

The SMS and USSD survey tool asks a small number of questions and lets any mobile phone user give structured feedback in real time. Interactive voice response is an automated phone service in which callers choose options by pressing touch-tone digits, which lets a business handle routine enquiries without a person on the line.

Call centre services route inbound and outbound calls between customers and businesses, and between businesses themselves.

WhatsApp, value added services and information on demand

The company offers a WhatsApp Business service, and the site describes WhatsApp infrastructure used to build customer engagement. Value added services from mobile operators are aggregated at a single point, so that a business can consume them from one connection rather than from each operator separately.

Information on demand covers SMS and USSD querying, which lets users look up a business's information quickly from a phone. A queue management system, for example, can let a bank customer request a ticket by WhatsApp and see an estimated waiting time in real time.

Who the services are for

Its customers come from banking, education, insurance, public bodies and agencies, fast-moving consumer goods, NGOs, hospitality and small and medium enterprises. It describes its focus as enterprise standard service with customer support around the clock, and it says it adapts its solutions to each customer's requirements.

TrustList summary

FastHub Solutions Limited is a financial technology and telecoms services provider that works in Tanzania and across Africa. It focuses on mobile payments and messaging for enterprises that need to reach customers by phone.

Services

Mobile payments: secure payment infrastructure for collections, disbursements and transactions.
Bulk SMS: a gateway for running bulk SMS applications, through a web portal or an API.
USSD and SMS surveys: short codes and survey tools that collect feedback from any mobile phone.
Interactive voice response: automated phone services where callers respond using touch-tone digits.
Call centre services: inbound and outbound call routing between customers and businesses.
WhatsApp and value added services: WhatsApp messaging, plus a single connection point for value added services from mobile operators.

Who it serves

Banking, education, insurance, government and government agencies, FMCG businesses, NGOs, hospitality, and SMEs.

Key facts

Platforms: USSD, SMS, WhatsApp and APIs
Operating area: Tanzania and across Africa

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

FastHub Solutions Limited is ranked on 8 TrustList rankings: #1 on 1, #2 on 1, #5 on 1, #6 on 1, #10 on 1, #22 on 1, #28 on 1 and #47 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. FastHub Solutions Limited has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 8 rankings

On 2 of these it sits behind Faith Call Center, ahead of FirmsDesk.

#1of 6
Partners
It is the only one of the 6 here listing analytics and API.
Its profile: “The bulk SMS gateway lets clients and partners send messages in bulk from the firm's portal or from their own systems via an API.”
Of the 6 here, 4 also cover consumer products & services and 4 also cover retail.
Behind H-Line Soft.
#2of 23
Education
It is the only one of the 23 here listing CRM and messaging.
Its profile: “Its customers come from banking, education, insurance, public bodies and agencies, fast-moving consumer goods, NGOs, hospitality and small and medium enterprises.”
Of the 23 here, 15 also cover business services and 13 also cover financial services; 3 also work in California and 2 also work in United States.
Behind BrainyBeam Technologies Pvt Ltd.
#5of 10
Simple
It is the only one of the 10 here listing mobile survey and queue management.
Of the 10 here, 5 also cover telecommunications and 3 also cover call center.
Behind ELICOM Call Center, ahead of First Answering.
#6of 9
Insurance
It is the only one of the 9 here listing partners and schools.
Its profile: “Its customers come from banking, education, insurance, public bodies and agencies, fast-moving consumer goods, NGOs, hospitality and small and medium enterprises.”
Of the 9 here, 7 also cover medical and 5 also cover real estate.
Behind ExpertCallers.
#10of 16
Hospitality and leisure
It is the only one of the 16 here listing call center and routing.
Of the 16 here, 8 also cover information technology and 8 also cover education.
Behind EXL Service, ahead of Global Response.
#22of 44
Management
It is one of 5 here listing insurance and simple.
Its profile: “Customers can make payments through USSD codes, WhatsApp, a mobile application or QR codes, and the firm presents dedicated account management as part of the service.”
Of the 44 here, 2 also work in Florida.
Behind Faith Call Center, ahead of FIBER Group.
#28of 54
It
It is one of 6 here listing hospitality & leisure and one of 9 here listing government.
Its profile: “It works in Tanzania and across Africa, and it concentrates on making payments and text messaging simpler for businesses that must contact customers by phone.”
Of the top 52 here, 11 also cover security; 2 also work in York and 2 also work in Dubai.
#47of 101
Business
It is one of 11 here listing education and one of 16 here listing telecommunications.
Its profile: “Interactive voice response is an automated phone service in which callers choose options by pressing touch-tone digits, which lets a business handle routine enquiries without a person on the line.”