Answering Service Company

Centratel Answering Service

Centratel Answering Service answers business phone lines with live US staff and records each caller's message

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TrustList summary

Centratel Answering Service answers business phone lines with live staff in the United States. It records each caller's name, number and message. The company describes its method as human-first call capture, and it says callers rarely hang up when a person answers. Its operations run from Bend, Oregon.

What Centratel Answering Service does

Live answering: every incoming call taken by a person, not by a voicemail menu or automated attendant.
Message delivery: caller details passed to the client immediately.
Round-the-clock cover: phone coverage 24/7/365 for businesses, including HVAC firms.
Specialty check: clients can ask whether the service covers their industry or profession before they start.

Who it works with

Professions and businesses that have chosen the service. The examples given include HVAC businesses and medical practices.

Key facts

Based in: Bend, Oregon
Error rate: one customer-reported error for every 9,457 message transactions from January to March 2023
Ownership: 100% U.S. owned and operated

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Centratel Answering Service is ranked on 1 TrustList ranking at #15.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Centratel Answering Service has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 1 ranking

#15of 61
Medical
It is one of 7 here listing utilities and one of 16 here listing real estate.
Its profile: “The examples given include HVAC businesses and medical practices.”
Of the top 55 here, 25 also cover business services and 21 also cover financial services; 3 also work in United States.
Behind Call 24 A Professional Answering Service, ahead of e-Rad imaging and reporting services.

As of 2026-11-04. Organic ranks only; sponsored placements are never ranks. How TrustList ranks