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Answering Service Company

Centratel Answering Service

Centratel Answering Service answers business phone lines with live US staff and records each caller's message

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About Centratel Answering Service

Centratel Answering Service answers business phone lines with live staff in the United States. It records each caller's name, number and message. The company describes its method as human-first call capture, and it says callers rarely hang up when a person answers. Its operations run from Bend, Oregon.

What Centratel Answering Service does

  • Live answering: every incoming call taken by a person, not by a voicemail menu or automated attendant.
  • Message delivery: caller details passed to the client immediately.
  • Round-the-clock cover: phone coverage 24/7/365 for businesses, including HVAC firms.
  • Specialty check: clients can ask whether the service covers their industry or profession before they start.

Who it works with

Professions and businesses that have chosen the service. The examples given include HVAC businesses and medical practices.

Key facts

  • Based in: Bend, Oregon
  • Error rate: one customer-reported error for every 9,457 message transactions from January to March 2023
  • Ownership: 100% U.S. owned and operated

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-11. Organic ranks only; sponsored placements are never ranks.

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