Answering Legal

Answering Legal is a telephone answering service built specifically for law firms, staffed by US-based, bilingual virtual receptionists who answer calls around the clock.

What Answering Legal offers

• Live call answering: receptionists answer every call and can transfer it straight through when a lawyer is available.
• Legal intake: trained staff run new-client intake interviews and pass structured messages on by text or email.
• Customisable message taking: lets firms decide exactly what information is captured for each type of caller.
• Appointment scheduling: books and reschedules client consultations directly onto a firm's calendar.
• AI chatbot: an AI-powered chat tool captures web leads outside of phone calls.
• Bilingual support: handles calls in English and Spanish.

Clients

Works exclusively with law firms and attorneys, including firms handling bankruptcy cases.