Crescendo Transcription

Transcription and analysis of Indian-language audio

Turning recordings in regional Indian languages into written transcripts is the work of an India-based start-up. The company says it covers over thirty of the languages spoken across India, among them Hindi, Tamil, Bengali, Gujarati and Oriya, and that it handles them on one platform rather than sending each language to a separate freelancer.

A two-pass process for accuracy

Each file is transcribed first and then proofread by a second person before it is delivered. The company argues that this check reduces rework, so a client does not pay twice to fix errors. It also describes how quickly work is returned: files of up to 60 minutes are transcribed and analysed within 24 hours, often sooner, and clients do not have to wait more than a day before they can start using the material.

Capacity and handling of confidential material

The business says it can process roughly 200 to 250 hours of audio each day, which lets a client run several projects at once and receive all the transcripts at the same time. Each job is shared among two or three suppliers, so the company says client data is not held in one place. Its transcriptionists sign strict non-disclosure agreements, and the firm points to these arrangements as the protection clients need for personal or confidential business recordings.

Team background and the research market

Its founders, the company says, previously worked in transcription and research analysis. Because of that experience, clients do not have to explain study requirements or train the team from scratch. Crescendo presents itself as a partner that adds value to research outputs rather than as a plain outsourcing centre. Its main customers are research and study clients who need interviews and recordings in regional languages turned into text they can use.

Services beyond transcription

Alongside transcription, the firm offers translation and interpretation across the same languages, content analysis of recorded interviews and studies, and a set of further services: fact checking, digital marketing, and software support with development. The company presents these services as one offer, so a single supplier can handle recording, translation and analysis for the same project, and a client keeps one point of contact for the whole job.