Synapse

Synapse is a warehouse management system built for third-party logistics and distribution businesses. It was created by Zethcon, whose team has since joined Made4net, and it has been on the market for around twenty years.

The system covers the warehouse from inbound receiving through picking, packing and shipping. It is configured through settings rather than code changes, so operators can adapt it with little or no custom programming.

What Synapse offers

• Core warehouse functions — inbound, outbound, pick, pack and ship processes in one configurable package.
• Customer billing — captures customer activity, including value-added services, so it can be billed.
• Customer web portal — lets clients query their own stock, receipts and shipments online.
• Integrations — links to financial packages, web carts, order and transport systems, ERP, parcel manifesting and warehouse automation through secure API connections.
• Hosting choices — cloud hosting managed by the vendor, alongside other deployment options.
• Services — project management, implementation, development and technical support.

Who it works with

Small, medium and large 3PL and distribution operations, including temperature-controlled food, hazardous chemicals, omnichannel retail and consumer packaged goods. A single private instance can run many facilities and users.

Key facts

• Vendor: Zethcon, now part of Made4net
• Time on market: About 20 years
• Adopters: More than 100 companies