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Visual Search Software

TechSee Visual Engagement Platform

Visual AI platform that lets customer service agents and apps see a customer's product during support

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TechSee Visual Engagement Platform cover

About TechSee Visual Engagement Platform

TechSee Visual Engagement Platform is a visual AI service for customer support. Its assistant, called Sophie AI, lets agents and automated systems see and understand the customer's product or surroundings during an interaction. The aim is to resolve technical problems remotely.

What TechSee Visual Engagement Platform offers

Vision for agents — live agents get visual context during a call.
Vision for customers — self-service visual guidance for setting up or troubleshooting products.
Vision for apps — mobile apps, chatbots and virtual assistants can recognise and analyse products using multimodal AI.
Remote assistance — intended to reduce visits by technicians.
Step-by-step guidance — visual instructions for onboarding and repairs.

Who it works with

Customer service teams at companies that support physical or connected products.

Profile written by TrustList from the business's own published information, Oct 2026.

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