Audit, risk and compliance management platform for financial services, healthcare and other sectors

SmartSolve
Quality, supplier, regulatory and risk management software for regulated organisations
- Nonconformance Tracking
- Business Process Control
- Corrective and Preventive Actions (CAPA)
- Exceptions Management
- +44 more
About SmartSolve
SmartSolve is a software suite from Pilgrim, which is part of IQVIA. It brings quality, supplier, regulatory and risk management work into structured, automated workflows.
What SmartSolve offers
- Quality management — controls for processes that keep products and operations to standard.
- Supplier management — oversight of the firms that provide materials and services.
- Regulatory and risk management — tools to keep up with rules and track risk.
- Document and process control — managed documents, electronic signatures and audit trails.
- Dashboards and analytics — views of performance across the system.
- Audit handling — support for running and responding to audits.
Key facts
- Maker: Pilgrim, an IQVIA company
- Validation: automated validation is built in
Profile written by TrustList from the business's own published information, Oct 2026.
Categories & features
- Nonconformance Tracking
- Business Process Control
- Corrective and Preventive Actions (CAPA)
- Exceptions Management
- Prioritization
- Document Indexing
- Change Management
- Sourcing Management
- Transaction History
- Document Assembly
- CAPA Planning
- Complaint Management
- Internal Controls Management
- Quality Control
- Root Cause Analysis
- Document Control
- Supplier Quality Control
- Document Archiving
- Document Retention
- File Type Conversion
- Change Calendar
- Change Planning
- Web-Based, Cloud, SaaS
- 24/7 (Live Rep)
- Supplier Management
- Defect Tracking
- Task Management
- Version Control
- Dashboard
- Auditing
- Collaboration Tools
- Performance Metrics
- Training Management
- Electronic Signature
- Compliance Management
- Self Service Portal
- Risk Management
- Alerts/Notifications
- Audit Trail
- Risk Assessment
- Approval Workflow
- Incident Management
- Audit Management
- Compliance Tracking
- FDA Compliance
- ISO Compliance
- Audit Planning
- Issue Management
Rankings
- Vendor management software › Compliance management#5
- Vendor management software › Transaction history#6
- Vendor management software › Supplier management#6
- Vendor management software › Performance metrics#7
- Vendor management software › Sourcing management#7
- Vendor management software › Self service portal#8
- Vendor management software › Web based cloud saas#10
- Risk assessment software#44
As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.
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