SmartSolve

Pilgrim, an IQVIA company, makes the SmartSolve suite to automate and simplify complex quality, supplier, regulatory and risk management challenges.

Workflows with built-in controls

Pilgrim lists the capabilities as workflows built on best practice, document and process management, electronic signatures, audit trails, dashboards, analytics and automated validation. These are the controls that regulated organizations rely on to show how work was done and who approved it.

Audits, quality and suppliers

According to Pilgrim, SmartSolve helps organizations run audits efficiently, keep quality and supplier management under control, and stay compliant with regulators. On the supplier side, the software gives oversight of the businesses that supply goods and services.

How the pieces fit together

Quality, supplier, regulatory and risk management are handled in structured, automated workflows rather than in separate files and spreadsheets. Document control sits behind them, with audit trails recording changes.