Field Nation

A marketplace for on-site technicians

Field Nation brings together companies that need hands-on work done at a customer location and the independent technicians and service firms who do it. A company posts a job, picks a provider, manages the work order and pays through the same cloud platform. The site calls it the top on-site IT labour marketplace, and says it covers every ZIP code in the United States.

The scale it reports

The company says more than 7,000 service companies use it. Each year they and their technicians complete over a million work orders with a 98 percent success rate across more than 600,000 sites, with 20-plus skill areas. Its older material counted fewer sites, so the current figure supersedes that.

For buyers

Companies can search by skill and location, build a bench of trusted technicians and dispatch them in minutes, then scale the team up or down as demand shifts without the administration of hiring. Business ratings from other buyers help check a technician's experience, work history and performance before a job is assigned. The company says a blended team of employees plus on-demand technicians can cut costs by as much as 40 percent, and offers a savings calculator. Larger customers get a dedicated enterprise team to set up a program at scale.

For technicians

Providers build a profile listing their qualifications and work history, choose when and where to work, and lock in project-based assignments. The platform handles administration so they can concentrate on the work and getting paid.

Kinds of work

Specialties run from pulling cable to device repair. Examples named include point of sale systems, computers and printers, and equipment that retail chains depend on, from cameras at the front of a store to servers at the back. Field Nation also offers a premium tier and market insight tools that show coverage in popular work categories.