RLB Systems

RLB Systems develops, implements and runs software for governments, parastatals and local authorities. Its aim is to improve how citizens deal with public bodies, which it ties to better compliance and higher revenue collection. The company's ICE Engine platform gives each citizen one identity across government services.

What RLB Systems offers

• ICE Utility — billing for complex utility and municipal charges.
• ICE Licensing — licensing of drivers and vehicles, plus permits for firearms, trading, broadcasting and imports.
• ICE Vehicle Tolling — collects tolls in cash or electronically and manages the roadside equipment.
• ICE Law Enforcement — citations, fine collection, case management and police operations.
• ICE Identity and Cross Border — biometric registry, voter registration, e-visas and border processes, plus ICE Cash for payments.
• Project delivery — requirements analysis, planning, acceptance testing, deployment and ongoing support.

Who it works with

National governments, state-owned bodies and local authorities that manage citizen services and revenue.

Key facts

• Based in: South Africa
• Scale: more than 10,000 system users and over 20 live projects, as stated
• Platform: configurable, services-based, with mobile capabilities