PerfectServe

Optimize provider scheduling, streamline clinical collaboration, and improve patient and family communication across all care settings

Trusted By 30,000+ Healthcare Organizations

Connect the Entire Care Continuum Without Bounds

Balance organizational needs, growing patient demand, and provider wellness with auto-generated scheduling workflows

• Generate equitable, complete, and accurate schedules

• Improve transparency and minimize burnout

• Support specialty requirements and individual preferences Improve clinical response times with Dynamic Intelligent Routing® to deliver the right message to the right clinician

• HIPAA-compliant video, voice, and text

• Nurse call and alarm integration Give providers a reliable way to respond quickly to patient needs using automated routing and secure, multichannel communication

• Improve patient access and satisfaction

• Eliminate communication errors, interruptions, and unnecessary 3 AM calls

• Route communication using on-call schedules & provider preferences Improve patients' call in experience by empowering operators with easy to use call management

• Easy clinician lookups and seamless call routing

• Text from console for message delivery

• Reduce dropped calls and referral leakage Support patients before, during, and after care with automated messaging and secure virtual visits Include family members when needed

• Automate reminders for appointments, prescriptions, and care plan adherence

• Offer scheduled and on-demand video visits for patients

• Secure text based surveys for pain, satisfaction, wellness Our PerfectServe Solution: Black Book's

Top Client-Rated Secure Communications Platform

Solutions to Fit Every Role & Location

Hospitals & Health Systems

Build deep integrations with other systems to accelerate speed to care in the most complex care settings

Streamline operations, improve patient experience, and boost provider satisfaction with an efficient practice communication solution

Reduce care delays and give valuable time back to physicians by banishing inefficient workflows using unified clinical communication