VRMS

VRMS is vehicle recovery management software for towing and recovery companies. It runs in a browser and on phones, so owners and drivers can work from anywhere. The vendor describes its customers as ranging from new start-ups to established brands.

What VRMS offers

• Job tracking — Drivers upload collection, loading and delivery details with photos, and the office follows each job as it happens.
• Digital signatures — Customers sign on any smartphone, and times are logged at each stage to settle disputes.
• Fleet management — Vehicles are added to the system, with alerts when a car needs servicing or has fines.
• Accounting — Invoices, pro-forma invoices, credit notes and statements are produced, updated automatically and can be sent on to an accountant.
• Client dashboards — Clients can be invited to watch job progress and view invoices and job reports.

Who it works with

Recovery companies of all sizes, including small and medium-sized firms.

Key facts

• Platform: Browser-based, with driver apps that need no download
• Users: Unlimited user logins, vehicles and drivers
• Access control: User-level permissions