DATOW

DATOW is towing management software from Datow Software, which says it has supplied the towing trade since 1980. Its central idea is single entry. A call is typed in once and then followed until it is finished, whether it ends as a service call, a release, a lien sale or a charge call.

What DATOW offers

• Single-entry call tracking — Paperwork is completed automatically when the call closes, with no retyping.
• Notifications and club calls — Cell phone texting, email and an electronic motor club call interface are included.
• Access control — Several permission levels decide who can use each part of each program, and an alert shows when someone attempts an unauthorised action.
• Edition choice — A single-user edition suits small operations, and a professional edition suits larger firms with many dispatchers or release windows.
• Modular design — Customers can start with one program and add others later.

Who it works with

Towing companies of different sizes. The single-user edition is described as popular in California and is now offered for other states.

Key facts

• Software offered since: 1980
• Support: Telephone support at all hours, plus manuals and built-in help
• Demos: On-site or online