About VacationLabs Booking Engine

A tour or activity operator who wants to take bookings on its own website, in its own branding, can use VacationLabs to do it. The product started as a booking engine and has grown into a travel website builder with back office tools, and the company says a complete site can be live within a week of the content being uploaded. Operators that already have a site can add the booking engine to it with buttons, calendars and widgets that show live rates and availability.

Rates, schedules and booking forms

An operator can define private and group tours, charge by person or by group, create tickets for couples and families, and set different rates for particular dates. Schedules can be daily, weekly or one-off, with fixed or flexible start times and different capacities for different time slots. Confirmation can be manual or automatic, a cut-off time can be set, and payment can be an online deposit, full payment or pay at the venue. Booking form fields are chosen by the operator so that a short form does not put customers off, and reminders can collect the remaining details before the trip.

Payments and add-ons

The engine accepts payments in more than 160 currencies and can show prices in a visitor's own currency. Supported methods include Stripe, PayPal, cards, wire transfers, cheques and cash at the venue. A seat can be held and a payment link sent for phone or email bookings. Related extras, such as an audio guide or breakfast, can be offered during checkout, and gift certificates and vouchers can be issued.

Operations and distribution

The back office covers content, inventory, bookings, payments, reports, agents and commissions. A channel manager syncs inventory with marketplaces such as Viator, and a mobile app keeps the operator connected away from the desk. Other tools include an itinerary builder, an enquiry manager that works as a CRM, search engine optimisation tools for tour sites, and links with analytics, mailing, social channels and TripAdvisor. The company also provides support after launch.

TrustList summary

VacationLabs Booking Engine is travel software that lets tour and activity operators accept bookings on their own websites. It handles payments in several currencies and sends confirmation and reminder emails. Operators without a site can also build one with the vendor's website builder.

What VacationLabs Booking Engine offers

Online booking and payment: live rates and availability shown through buttons, calendars and widgets.
Tour set-up: private or group tours, flexible schedules, capacity per time slot, and deposits or pay-at-venue options.
Booking forms: operators choose which fields to ask for and can add upsell items.
Operations and back office: content, inventory, reports and agent commissions in one place.
Distribution: a channel manager that syncs inventory with marketplaces such as Viator.
Mobile app and CRM: run the business on the go and manage enquiries.

Clients

Tour operators, activity providers, and also hotels and rentals through related modules.

Key facts

Integrations: web analytics, email marketing, social media and TripAdvisor
Website builder: a full site can be ready within a week, as stated
Support: after-sales support is offered

Summary written by TrustList from the business's own published information, Nov 2026.

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