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Feedier

Customer intelligence platform that gathers feedback from many sources and turns it into prioritised actions

By Alkaweb

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About Feedier

Feedier is a customer intelligence platform that covers the voice-of-the-customer journey, from listening to acting on what is heard. It sits above the tools a company already uses and gathers feedback from surveys, reviews, social channels and support tickets. It is aimed at complex organisations that operate across several markets.

What Feedier does

  • Feedback centralisation: brings structured and unstructured feedback from many sources into one place.
  • Built-in surveys: gamified forms with more than 16 question types, shown at key touch-points.
  • AI analysis: detects weak signals and classifies feedback using a taxonomy shaped around the company's own regions, brands and segments.
  • Action plans and reports: prioritises by revenue impact and generates executive reports on a schedule.
  • Integrations: connects with Medallia, Qualtrics, Salesforce, Power BI, Trustpilot, Jira and Trello.
  • MCP server: lets AI agents query the customer data directly.

Who it serves

Customer experience teams in multi-market organisations, with industry-specific views.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-25. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

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