Feedier

Feedier is a customer intelligence platform that covers the voice-of-the-customer journey, from listening to acting on what is heard. It sits above the tools a company already uses and gathers feedback from surveys, reviews, social channels and support tickets. It is aimed at complex organisations that operate across several markets.

What Feedier offers

• Feedback centralisation — brings structured and unstructured feedback from many sources into one place.
• Built-in surveys — gamified forms with more than 16 question types, shown at key touch-points.
• AI analysis — detects weak signals and classifies feedback using a taxonomy shaped around the company's own regions, brands and segments.
• Action plans and reports — prioritises by revenue impact and generates executive reports on a schedule.
• Integrations — connects with Medallia, Qualtrics, Salesforce, Power BI, Trustpilot, Jira and Trello.
• MCP server — lets AI agents query the customer data directly.

Who it works with

Customer experience teams in multi-market organisations, with industry-specific views.