Online survey builder from Zoho for customer feedback, employee engagement and market research

QuestionPro
Online survey and research platform for market research, customer experience and employee feedback teams
By Question Pro
- Site Intercept Survey
- 24/7 (Live Rep)
- Online
- Documentation
- +19 more

About QuestionPro
QuestionPro is an online survey platform for creating, distributing and analysing surveys, polls, forms and quizzes. It also covers market research, customer experience and employee experience work. The company says it has been working on these problems since 2005.
Main features
- Survey creation: more than 80 question types and ready-made templates.
- Market research tools: conjoint, MaxDiff and A/B testing, plus access to a respondent panel.
- Customer experience: voice-of-customer programmes and feedback surveys across customer interactions.
- Employee experience: employee surveys and a 360 degree feedback platform.
- AI features: survey generation, summaries of open-ended answers and dashboards.
- Reporting: dashboards shared by link, with exports to SPSS, Excel and PDF.
Customers and markets
Market research, customer experience and HR teams, from beginners to large enterprises.
Key facts
- Active since: 2005
- Support: available around the clock
- Certifications: GDPR, ISO 27001:2013, CCPA, HIPAA and Section 508 compliance
Profile written by TrustList from the business's own published information, Oct 2026.
Gallery
2 images - click to enlarge
Categories & features
- Site Intercept Survey
- 24/7 (Live Rep)
- Online
- Documentation
- Webinars
- Live Online
- Web-Based, Cloud, SaaS
- Survey Sample Management
- Statistical Analysis
- Panel Management
- Supports Audio / Images / Video
- Skip Logic
- Benchmarking
- Question Branching
- Offline Response Collection
- Mobile Survey
- Data Analysis Tools
- Custom Survey URLs
- Reporting
- Question Library
- Multi-Channel Distribution
- Survey Builder
- Email Marketing
Rankings
- Survey software › Mobile survey#1
- Survey software › Data analysis tools#1
- Survey software › Supports audio images video#1
- Survey software › Custom survey urls#1
- Survey software › Skip logic#1
- Survey software › Web based cloud saas#2
- Survey software › Email marketing#2
- Survey software › Offline response collection#2
- Survey software › Question library#2
- Survey software › Question branching#3
As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.
What the business tells TrustList
- Support hours
- 24/7 evidence sent
- Security certifications
- ISO 27001 evidence sent
- Privacy and data
- GDPR compliant, HIPAA compliant evidence sent
- Founded
- 2005 (21 years) evidence sent
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