I-M Technology, LLC

I-M Technology, LLC is a managed IT services company serving organisations across Southern New England. It provides day-to-day support along with planning and security work, and stresses preventing problems rather than reacting to them.

Products and services

• Managed IT support: monitoring, maintenance and a help desk with remote and on-site visits.
• Cybersecurity: a security offering with staff training against phishing and unauthorised access.
• Cloud migration: moving organisations off ageing on-site hardware.
• Disaster recovery and business continuity: backup and recovery planning.
• AI implementation and governance: advice on choosing suitable tools.
• IT consulting: aligning technology with organisational goals.

Customers and markets

It supports small businesses and non-profits, and client comments mention law practices and organisations with several locations.

Key facts

• Region: Rhode Island, eastern Connecticut and Massachusetts
• Onboarding: starts with a short discovery call to check fit
• Client history: one client says it has used the firm since 2008