Arium

Arium is a managed IT services company serving small businesses in Manhattan, and more recently in Miami. It takes on a company's technology, server and security needs so the client does not need an in-house IT department. The team has been in IT for about fourteen years, and design, installation, support and maintenance are bundled into a single flat monthly plan.

What Arium offers

• Outsourced IT support — a helpdesk via Teams or Slack with a dedicated front-line technician and a 30 minute response time.
• Infrastructure — Wi-Fi, leased servers and cloud services for backups and flexible workloads.
• Cybersecurity — risk assessments, mitigation and referrals to licensed brokers for cyber insurance.
• Compliance support — help with SOC 2, PCI and HIPAA requirements.
• IT procurement and consulting — sourcing hardware and software and advising on technology decisions.

Who it works with

Arium supports companies of all sizes in SaaS, venture capital and finance. Named projects include AKA architects, the editing studio Spacestation and Triptent, where it handles every device from procurement to support.

Key facts

• Based in: New York City, with service in Miami
• Experience: about 14 years in IT
• Response: 30 minute target via email, Teams or Slack