Skip to content
TrustList
SmartAction Speech IVR System logo
Speech Recognition Software

SmartAction Speech IVR System

Cloud conversational AI virtual agents that automate repetitive voice, chat and SMS conversations for contact centres

Write a review
  • Multi-Channel Data Collection
  • Call Center
  • Call Logging
  • Call Recording
  • +21 more
Visit WebsiteGet a quoteWrite a Review
Own this listing? Claim it
SmartAction Speech IVR System cover

About SmartAction Speech IVR System

SmartAction Speech IVR System is a cloud-based virtual agent service for contact centres. It automates repetitive conversations that live agents would otherwise handle, by phone, chat and text message. SmartAction delivers it as a managed service, with its own team designing and tuning the agents.

What SmartAction Speech IVR System does

  • Voice virtual agent: replaces touch-tone menus with natural spoken conversation.
  • Digital virtual agent: handles chat and SMS, including image carousels and quick-reply buttons.
  • Managed service: specialists handle conversation design, deployment and continued training.
  • Integration: connects with existing contact centre technology and data sources.
  • Use cases: accounts and membership, authentication, billing and payments, claims, collections, scheduling and tech support.

Who it serves

Enterprises in automotive, financial services, healthcare, insurance, retail, logistics, travel and hospitality, and utilities.

Key facts

  • Experience: More than 100 deployments
  • Technology: Draws on AI from providers such as Google and Microsoft
  • Support: Round-the-clock customer support over voice, chat and SMS

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Stability: major incidents
3 incidents measured
Support hours
24/7 evidence sent
Security certifications
SOC 2 Type II evidence sent
Privacy and data
GDPR compliant, HIPAA compliant evidence sent

Request a demo or quote from SmartAction Speech IVR System

Protected by reCAPTCHA — Google Privacy Policy and Terms apply.

By sending, you agree we may share your request and contact details with the provider once you confirm your email.

Reviews

Write the first review of SmartAction Speech IVR System

Used it? Your experience helps other buyers decide.

Write a review

Questions & answers

No questions yet. Be the first to ask about SmartAction Speech IVR System.

SmartAction Speech IVR System alternatives

Similar listings buyers compare against this one.

Compare side by side
The Dictation Source logo

The Dictation Source

US-based medical transcription, coding and speech recognition service for clinicians and healthcare practices

Audext logo

Audext

Online transcription tool combining automated speech-to-text with human transcribers and a built-in editor

TranscribeMe logo

TranscribeMe

Transcription, translation and AI data services combining machine speech recognition with human editors

Dragon Medical Practice logo

Dragon Medical Practice

Medical speech recognition and dictation software for clinicians, offered through the Swiss firm Voicepoint

Keep exploring

More on TrustList

Everything here links back to the same verified catalogue. Pick your next stop.