Konceptwise Digital Media Pvt. Ltd.

Communication platforms for business

Working from Gujarat in India, Konceptwise now presents itself mainly as a provider of communication platforms, known as CPaaS, with digital marketing and software development alongside. According to its website, the company has operated since 2008, has served more than 69,000 clients and runs its infrastructure across more than 80 servers. Those figures are the company's own claims, and the site presents its platforms as one ecosystem.

Four products for identity and messaging

Authyo provides multi-factor authentication and one-time passwords, which an app or website can use to confirm that a user is who they say they are. Jalpi offers WhatsApp API and chatbot services, which the company describes as a way to automate marketing messages and sales conversations. EmailIdea is an email delivery service for campaigns and outreach, and the company says it is built for inbox delivery and simple campaign management. SMSIdea is a bulk SMS platform for reaching large audiences, which the company presents as accurate and privacy-minded.

How a project moves from idea to live service

The company describes four stages. First, the team studies the client's communication needs and growth goals. Second, it designs a solution from its product range. Third, it integrates that solution with the client's existing systems through an API, with documentation and support. Last, the service goes live on infrastructure that the company says scales automatically as the client grows.

Software, hosting and consulting

Alongside the four products, Konceptwise builds custom web applications, software-as-a-service platforms, enterprise software and mobile apps. Its hosting offer covers managed hosting, dedicated servers, monitoring and scalable cloud capacity. A consulting arm advises on workflow automation, process optimisation and digital transformation, and the company also lists search and social marketing services, with content written for each campaign.

Who the company works with

The company says its clients range from start-ups to large enterprises, with clients across India and in several other countries. It presents its messaging, identity and email tools as one connected suite, so that a brand can run customer communication from a single provider.