
DrupOst


Different roles lean on different tools to help behavioral health facilities run successfully Clinical supervisors need a medical records management system that ensures HIPAA compliance and accelerates patient intake/discharge Support staff want a clinic appointment scheduling software that prevents double-bookings and reduces no-shows Billers need revenue cycle management that avoids redundant data entry and maximizes revenue Providers may want to fully outsource billing operations to a team of experts so they get paid faster while saving time and money
ClinicTracker accounts for all these behavioral health practice needs — and so much more — in a single EHR system
Fine-tuned to the behavioral healthcare world, our fully-integrated behavioral health EHR allows you to grant each person in your facility access to the information and tools they need to perform daily tasks While giving them access to only what they need for data security purposes, you’ll keep different team members connected in one convenient space
As a behavioral health EHR partner, we understand that software is only as powerful as the support behind it We’re proud to have a knowledgeable front-line support staff that can answer your questions in minutes, not hours or days, to keep your facility running
While this has helped us earn a 100% customer satisfaction rating, the rating is also a result of us listening to the needs of our customers When customers share their feedback and ask for features, we take it to heart and implement upgrades frequently and in a timely manner All the while, we stay ahead of regulatory compliance changes so our behavioral health EHR software is ready to meet new requirements when you are
Buyer’s remorse is a real concern when investing in a behavioral health EHR software With ClinicTracker, you get a comprehensive, easy-to-use EHR backed by insights and knowledge from our 23+ years of experience in the behavioral health marketplace
As a behavioral health EHR provider, our goal is to provide mental health and chemical dependence clinicians with a feature-rich system that is cost-effective, user-friendly, and ultimately saves you time Feedback from our satisfied customers tells us we’ve been successful in these efforts
ClinicTracker was selected for a number of reasons First, all of our interactions with the staff at ClinicTracker were pleasant ClinicTracker staff was very accommodating, supplying demos for different Bridge staff members Demos were also set up to show particular portions of ClinicTracker to specific Bridge staff (i e BillingTracker to billing and financials staff, clinical portions of ClinicTracker to clinical staff) There was no hard sell attitude when dealing with ClinicTracker
Our people find your system easy to use New staff learn it quickly We all appreciate your responsiveness
Great customer service – very responsive team and was able to solve my issue in a timely manner
We sure do appreciate all of your help during our implementation and the first couple of months onboard with ClinicTracker Thank you to all of your staff that has been so helpful
I was trained in a “physical” medicine EMR (vs an EMR geared specifically towards behavioral health) and have found working with ClinicTracker is much easier and more user-friendly The ability to create custom forms and reports is a huge advantage for our agency
Excellent support They were very timely and responsive The best customer service online, I’ve ever seen I am especially elated about their prompt response and attention to their customers need
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