InLogic IT Solutions

Working from Dubai since 2016, InLogic IT Solutions describes itself as a supplier of digital systems to businesses and government bodies across the UAE and the wider Gulf. Its work spans artificial intelligence, mobile applications, websites, portal software and outsourced technical staff, and the company presents AI as the thread that ties these lines together.

Automation that replaces repetitive manual work

The firm's AI offer starts with process automation. Its site says that intelligent workflows can take over repetitive tasks in a department, reducing errors, cutting costs and making staff more productive. Robotic process automation is sold as a related service, with software bots that handle high volume, repeatable tasks which otherwise take up a lot of staff time.

Custom models and chatbots for specific needs

Where a standard product will not do, InLogic says it builds and trains custom AI models around a client's business. The examples it gives include recommendation engines and fraud detection tools, built on established machine learning frameworks. Its chatbots and digital assistants are described as able to understand what a visitor wants, answer immediately and learn from each exchange, and they can be placed on a website, on WhatsApp or inside a software product.

Portal and event software sold as products

The company also sells software of its own. Its award management system lets an organisation create and run awards of any type. Dashboards track key performance indicators so that managers can watch the health of a business, department or single process. Event management software covers the whole life of an event, from planning through to reporting, while meeting management records decisions and follow-up actions. A survey system gathers views from customers, markets and employees, and a certification platform helps certification bodies automate their services. A restaurant reservation system replaces the paper books and telephone bookings that the company describes as error-prone.

Websites, search work and mobile apps

Beyond software, InLogic designs websites and builds mobile applications for clients. Its digital marketing covers social media promotion and search engine optimisation, and its catalogue also lists SharePoint development, creative ecommerce applications and asset management systems.

IT staff on demand

The company supplies qualified IT professionals for short or long assignments. Staff can work on the client's premises or remotely, which the firm says lets clients add capacity without hiring permanently.

Certifications and recognition

InLogic holds ISO 9001:2015 and ISO 27001:2022 certificates along with ICV certification. Its site says the company has received the Dubai AI Seal, a recognition linked to the Dubai Future Foundation, in recognition of what it calls ethical, transparent and trustworthy AI. Two sister products are described with the company's own figures: a sales automation tool credited with support for more than 200 sales teams, plus a content tool that more than 500 marketing teams have used.