Gerenciall

Gerenciall is a consultancy that organises how companies run their sales and customer processes, then puts technology in place to support them. It began as a software and data firm and a Salesforce consulting partner for Ecuador, and now stresses ongoing governance of commercial systems rather than just installing a CRM.

What Gerenciall offers

• Commercial diagnosis — reviewing a sales operation and its rhythm before any spending on technology.
• CRM and automation projects — implementations with a fixed scope and clear rules, working with different platforms as the case needs.
• Ongoing commercial support — continued governance, follow-up and help keeping sales processes running.
• Controlled technical support — managed, limited reactive support for systems in use.
• Data analysis and training — KPI dashboards, data analysis and courses on analysis tools.
• Document signing — electronic signature set-up with DocuSign for contracts and forms.

Who it works with

It aims at companies with active sales teams, managers who need visibility and control, and organisations that have tried a CRM without clear results. It states that it is not a fit for projects without an executive sponsor.

Key facts

• Based in: Ecuador
• Partnerships: Salesforce consulting partner
• Language: Spanish