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Software Development Company

Apex America

Latin American customer experience outsourcer running remote and contact-centre operations with AI analytics

Cloud
De

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About Apex America

Apex America runs customer service and customer experience (CX) operations for companies, using contact centres spread across Latin America as well as fully remote teams. It sets up new operations within a few weeks and adds digital tools built with Google Cloud to analyse and automate customer conversations.

What Apex America offers

Contact centre operations — customer service delivered from its Latin American centres or from remote agents, scaled as needed.
Fast operation launch — implementation from first planning to go-live in a matter of weeks.
Speech and text analytics — processing customer calls and messages to find patterns, categories and behavioural insights.
Conversational automation — AI and machine learning used to automate conversations on digital channels.
NextGen CX — digital CX products developed with Google Cloud Platform.

Key facts

Region: Latin America
Partnership: Google Cloud Platform
Language: Spanish-language site

Profile written by TrustList from the business's own published information, Sep 2026.

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Categories & features

Cloud
De

Rankings

Software development company › Cloud#30

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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