Dynamic People B.V.

In the Netherlands, Dynamic People B.V. implements Microsoft business applications for companies that trade in commodities, for financial and professional services firms, and for other small and medium-sized organisations. It describes itself as a business partner for digital transformation, taking clients from advice through to implementation and managed services.

Linking the parts of a business

The firm says it does not stop at one department. It looks at the whole business, makes the cross-connections between its parts, and automates and optimises business processes so that a client can make full use of current technology. Its consultants are certified and include people who have worked in the finance sector or have considerable experience of projects there, and the firm says it has built its own software tools for specialist areas.

Dynamics 365 for trading and financial firms

For commodity traders the company stresses that current, accurate customer information must be available in the ERP and CRM at all times, so that staff can act on it. It says its work in these sectors reflects the specific demands of each industry, which call for a partner with specialist knowledge. Its main platform is the Microsoft Dynamics 365 suite.

Field service and customer satisfaction

The firm says its field service work increases its own capability and that of the client, and it treats customer satisfaction as central in a service-led organisation.

Marketing tools and real-time forms

The company's technical writing covers Dynamics 365 Marketing, including a newer event planning function that lets marketers give an audience an optimal web page experience for events. It also covers a form designer for real-time marketing, which the company says reflects Microsoft's move from outbound to real-time marketing.

Power Platform, Power Automate and Azure

The firm writes about Power Automate cloud flows and how to keep them running when an individual owner's account changes. Its advice is to use service principals and Azure app registrations as connection references, so that a flow does not depend on one person's login. It also covers Azure Durable Functions, a serverless approach that the company describes as running an application with less code and less infrastructure to maintain.

Record ownership across business units

In Dynamics 365 Customer Engagement, the firm describes record ownership that can be assigned to users and business units, which it presents as useful for multi-region companies. The aim is better control of data access and management across an organisation with several units.

Problems that appear after go-live

The team writes about the problems clients meet once a system is live. One example describes a consultant who used the number sequence wizard, after which questions and faults appeared in production.

Clients and team culture

The company describes Cloud4Commodities as a solution that gives an international commodity trading client greater reach. It also guides SWK toward a standardised, future-proof solution for supporting its processes. The firm says its people speak the client's language and understand the business, and it describes a team that puts people first and is looking to grow with enthusiastic staff.