BlueStar-UK.com

Bespoke web systems and ERP software built in Nottingham

Since 2006, BlueStar-UK.com has written custom web-based business systems, including ERP software, for clients around Nottingham. It builds systems to a specification set by each client, and it keeps the client involved at every stage so that the product moves in the direction the business needs. The company says its systems are designed so that they can be adapted and added to as the business changes.

Bespoke software set by the client

Most of the work begins with the client's own requirements. BlueStar says it follows a clear brief laid down by the client, so the software does what the business needs and works the way its staff expect. Complex web applications, databases and ERP systems are the main products of this bespoke work, and the company describes its role as building software around the client's processes rather than asking the client to change them.

Software as a service for smaller businesses

Smaller firms can take a different route through a cloud-hosted software-as-a-service product. The company describes it as ready to go and configurable for each business, covering many of the everyday tasks that a small firm has to manage. The site says that this option suits businesses whose budget does not stretch to a fully bespoke build, while still giving them a system that is set up for their work.

Websites, content management and surveys

BlueStar also designs and develops websites. Its sites can include content management systems, which let a client update pages without a developer, as well as questionnaires and web surveys. The company has built dealer locators that use Google Maps, so that a customer can find the nearest outlet on a map.

Maintaining sites built by other developers

The company will update and amend a website even when a third party built it. Maintenance can be arranged on an ad hoc basis or on a regular schedule, and clients are asked to call so that the firm can look at the site and say what is needed. This makes it possible to keep an existing site current without a full rebuild.

Aftersales support and training

BlueStar describes its aftersales support as part of the same commitment as the first consultation. Once a system is in use, the company offers help with any problems, guidance on how to use the product well, and a maintenance service for later changes. It presents this as the way to keep a system working as the business around it develops.

FootPrint Pro for the printing industry

The firm has also launched a product of its own, FootPrint Pro, a cloud-based print management system for the printing industry. It has its own microsite with more detail about the product. The company treats FootPrint Pro as a separate offer alongside its bespoke work, aimed at print firms that want their management tools in the cloud.

Who the company works with

Clients range from Nottingham-area firms that need a custom system to smaller businesses that prefer the hosted product, and to printers who use FootPrint Pro. The company's approach is to build systems that fit each client's workings and to stay available once they are running.