CTARS

CTARS is a cloud-based, paperless client management system for providers of NDIS disability services and out-of-home care for children. Its website says the software has served Australian care organisations since 2010.

What CTARS offers

• Budget and billing — tracks each client's budget, scheduling and invoicing, with an optional add-on that sends payment claims for NDIA-managed participants.
• Activity and outcomes — logs daily activity and records client goals and outcomes.
• Incident management — captures incidents and produces the reports regulators expect.
• Forms and documents — includes a form builder, custom reports and document storage.
• Alerts and permissions — sends real-time notifications and lets managers limit what each role can see.

Who it works with

Individual NDIS providers and children's services organisations, including disability services and out-of-home care teams that must follow Department of Communities and Justice rules.

Key facts

• Available since: 2010
• Security: aligned with ISO 27001 and ISO 27002, with two-factor login
• Set-up: cloud-based, with custom implementation for each new client