About CTARS

How does CTARS work?

CTARS is a paperless client management system tailored for individual NDIS and children’s services providers

Personal client budget management, scheduling, billing and invoicing
Day-to-day activity logging, client outcomes, goals tracking
Incident management and reporting
Roles and permissions configurable to only those selected
Real time alerts and notifications
Custom reporting, form builder and document management Whether documentation, NDIS budgets or anything else, rest assured CTARS invests heavily in delivering a confidential, secure platform for your data

Complying with the guidelines of ISO 27002 and ISO 27001, CTARS ensures high organisational information security standards and management practices

We have enabled a two-factor authentication process beyond our secure login and password framework to provide an added layer of protection when users log into the system

IRAP and ASD certified

Taking privacy and protection seriously, CTARS is IRAP and ASD certified and has appropriate controls in place to ensure data and documents are stored safely

Clinicians, staff and carers can now collaborate in real time and measure outcomes at the touch of a button

Using embedded forms and processes, you’ll be able to meet legal compliance and demonstrate best-practice standards of service delivery CTARS regularly consults with NDIS, governments and industry practice leaders for updates

With only minimal training, you will quickly be a CTARS expert We provide recommendations and customised training, but the intuitive software automatically adapts to your individual needs and refines itself for new and existing employees as they go

Customised to your business

Your business is unique That’s why we provide custom implementation for every new client to make sure CTARS matches the way you do business This gives you greater control over client management than any other software

Flexible pricing for each client

Add potential or admin only clients and pay nothing for them until you start delivering services

Support coordination & plan management clients

PER CLIENT PER MONTH For clients who you're providing support coordination or plan management services to

Community based support clients

For community-based support, day programs, foster care, respite, in-home sleep over support and allied health

Suitable for clients where you're providing full-time or temporary accommodation with on-duty staff

CTARS has a minimum monthly licence cost of $100 If an organisation doesn’t have sufficient licence costs to cover this, the remaining balance will be charged to the organisation each month

Our initial set-up fee includes complete personalisation of CTARS to your business to ensure that you can get the most out of the software